Silent revenue loss detection for Shopify Plus.
Uncaptured authorizations expiring silently. 3PL fulfillment requests dropped in limbo. Stockouts on top-converting SKUs. Watchwick surfaces invisible operational failures before they hit your balance sheet.
The Incident War Room in Action
Experience how Watchwick intercepts critical store events and provides instant remediation runbooks.
11 Core Operational Vectors
Every detection links the underlying Shopify GraphQL records, root-cause diffs, and step-by-step resolution SOPs.
Authorization Expiry
Alerts before uncaptured credit card payment authorizations expire and require re-billing customers.
Unfulfilled Orders Backlog
Flags orders crossing fulfillment SLA thresholds before customers file support tickets.
3PL Request Rejection
Detects rejected or orphaned fulfillment requests across merchant and 3PL warehouses instantly.
Missing Tracking Numbers
Catches fulfillments marked closed without carrier tracking numbers assigned by logistics.
Silent Stock Depletion
Monitors fast-moving inventory and flags stockouts on high-velocity items immediately.
Risky Price Shift Anomaly
Detects accidental 50%+ price drops or zero-price glitches across active catalog variants.
Order Volume Drop Velocity
Learns 60-day baseline hourly velocity and alerts when order flow drops unusually low.
Refund & Cancellation Spikes
Identifies abnormal spikes in refund totals or cancellations in rolling 1-hour windows.
Shopify Connection Health
Monitors webhook dropouts, API latency, and sync cursor freshness 24/7.
Delayed Settlement Audit
Tracks settled funds divergence across payment gateways to catch stuck payouts.
Split Fulfillment Orphans
Detects partial order splits where one package was dispatched while the secondary item stalled.
How Much Revenue Is Slipping Away?
Drag the slider to your store's monthly Gross Merchandise Value (GMV) to project preventable loss.
Engineered for Absolute Store Safety
Zero write scopes. Zero customer PII. Zero storefront latency impact.
100% Read-Only Guarantee
Watchwick operates exclusively with read permissions. It is mathematically and architecturally impossible for our code to alter inventory, modify prices, or cancel orders.
Zero Customer PII Retained
Customer names, emails, credit card details, and shipping addresses never cross into our database. Only anonymous order IDs and operational status codes are analyzed.
Kernel Tenant Isolation
PostgreSQL Row-Level Security (RLS) guarantees data separation across all stores with AES-256-GCM token encryption and automated nightly cryptographic backups.
Direct Slack & Resend Pager
Receive priority alerts directly where your operations team lives. 1-click Slack workspace install and transactional email incident alerts sent in real time.